 |
Strategic Consulting •
Project Services •
Engineering Services •
Support Services
All of our project services are delivered through a proven methodology.
As a result, we support you with a repeatable, reliable process to plan, design, implement and
operate advanced technology solutions tailored to your specific needs.
Another hallmark of our project services is flexibility. We can operate in a turnkey
mode in fixed priced engagements; or if you prefer, we can work side-by-side with your internal staff
on a time-and-materials basis.
Our project services include:
- Full Project Plan
- Milestones
- Acceptance Criteria
- Deliverables
- Documentation
- Acceptance Testing
- User Signoff
Whatever level of support you need, we're ready to meet it. Support options include:
- Customer Technology Assistance Center (CTAC)
provides 24x7 support services for all
engaged clients. Here, our NOC engineers provide remote support for configuration, break/fixes,
hardware provisioning, software upgrades, and general technical assistance whenever they receive the call.
- Network Operations Center (NOC) delivers 24x7 support services for Annual Contract
clients. Three options are available:
|
|
